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We review your current business workflow and technological
capabilities and provide a high-level assessment of how technology can further enhance your business.
When completed you will be provided a high level overview of your business process, suggested hardware
infrastructure and network diagrams, and software recommendations which will provide your business further
efficiencies and cost savings.
A typical Needs Analysis is performed using a phased approach as follows:
Phase I — Needs Analysis
- User interviews
- Sample document reviews
- Requirements verification
Phase II — Business Process Analysis
- Intradepartmental processes and workflow
- Interdepartmental processes and workflow
- Workflow bottlenecks
- Redundancies and inefficiencies
Phase III — Technology Process Analysis
- Network infrastructure sizing and planning
- Network capacity sizing and planning
- Printing infrastructure sizing and planning
- Workstation planning
Phase IV — Analysis Presentation
- Network presentation
- Workstation presentation
- Software presentation
- Business workflow presentation
Phase V — Implementation
- Network infrastructure
- Network servers
- Workstations
- Software
- Workflow adjustments
- Employee training
Phase VI — Maintenance and Support
- Database administration
- Software maintenance releases and patches
- Hardware firmware updates
- Technology support and troubleshooting
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